Frequently Asked Questions

Our jewelry pieces are crafted using a variety of materials. While the base metal is typically brass or stainless steel, our gold-plated pieces are coated with a layer of 18k gold for a luxurious finish.

Yes! We offer customization and personalization services for our jewelry, including pieces that are 18k gold plated. Whether you're looking to add initials or custom engravings, we can help create a unique piece that reflects your style and personality. Feel free to reach out to us with your ideas, and we'll work with you to bring them to life.

Our return/exchange policy allows customers to return or exchange products within 30 days of purchase under the following conditions:

Condition of the Product: The product must be in its original condition with no visible damage.

Packaging: All original packaging must be intact.

Providing Information: Customers are required to provide the order number and reason for return/exchange.

Shipping Costs: Customers are responsible for covering the shipping costs associated with returning or exchanging the product.

Please ensure that you meet these criteria before initiating a return or exchange. If you have any further questions or concerns, feel free to contact our customer service team for assistance.

Certainly! you can track your order once it has been shipped. Upon shipment, you will receive a confirmation email or message containing a tracking number and instructions on how to track your order. Simply use this tracking number on the carrier's website to monitor the status and location of your package. If you encounter any issues or have questions about tracking your order, please don't hesitate to reach out to our customer service team for assistance.

Absolutely! Our jewelry pieces are designed with versatility and durability in mind, making them perfect for everyday wear. Whether you're running errands, heading to work, or enjoying a night out, our pieces are crafted to withstand the rigors of daily life while adding a touch of elegance to any outfit. From minimalist studs to statement necklaces, our collection offers something for every occasion, ensuring you can effortlessly elevate your style every day.